Thakoon Cookies Policy

 

Consent

 

By using this website www.thakoon.com (the "Website") you freely and explicitly consent to the use of cookies in accordance with this Cookies Policy by Thakoon (HK) Limited.  You will have seen a pop up to this effect on your first visit to this website; although it will not usually appear on subsequent visits you may withdraw your consent at any time by following the instructions below.

 

 

Disabling cookies

 

If you do not agree to the use of these cookies please disable them by following the instructions for your browser set out at http://allaboutcookies.org, or use the automated disabling tools where available below. Please note that some of the services will not function so well if cookies are disabled.

 

Where the organisation setting the cookie provides an automated disabling tool in respect of its cookie(s) we list the name of that organisation, the category of cookies it sets together with a link to its automated disabling tool. In all other cases, we list the names of the cookies themselves and their source at the date of this Cookies policy so that you can easily identify and disable them if you want through your browser controls.

 

Some browsers make it possible for you to signal that you do not want your internet browsing activity to be tracked. Disabling tracking may interfere with your use of the Website and the services provided on the Website.

 

After your initial visit to the Website we may change the cookies we use. This cookies policy will always allow you to know who is placing cookies, for what purpose and give you the means to disable them so you should check it from time to time.

 

 

What are cookies?

 

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating web domain on your subsequent visits to that domain. Most web pages contain elements from multiple web domains so when you visit the Website, your browser may receive cookies from several sources.

 

Cookies are useful because they allow a website to recognise a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites.

 

Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).

 

 

What types of cookies does Thakoon use?

 

We describe the categories of cookies Thakoon and its contractors use below.

 

Strictly Necessary Cookies

 

These cookies are essential in order to enable you to move around the Website and use its features.  Without these cookies, services you have asked for (such as navigating between pages) cannot be provided. 

 

This Website (full and mobile versions) currently uses the following strictly necessary cookies

 

Cookie Name

Source

Purpose

Further Information / duration

dwsid (replaces sid)

 

Demandware

Session cookie

 

Lifetime : Session

(erased when you close your browser)

dwsecuretoken_XXXXX

Demandware

Session https

 

Lifetime : Session

(erased when you close your browser)

 

Performance Cookies

 

We make use of analytic cookies to analyse how our visitors use our Website and to monitor Website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website. The information collected by these cookies is not associated with your personal information by us or by our contractors.

 

The Website (full and mobile) currently uses as performance cookies the following analytic cookies from Google Analytics.

 

Cookie Name

Source

Purpose

Further Information/duration

-utma

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Click here for Google’s privacy policy in respect of Google Analytics http://www.google.com/analytics/learn/privacy.html

 

You may opt out of tracking by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout?hl=en-GB.

 

Persistent cookies.

 

 

-utmb

-utmc

-utmz

dwac_XXXXX

Demandware

Analytics cookie

Lifetime : Session (erased when you close your browser)

dwpersonalization_XXXXX

Demandware

AB-Testing

Lifetime : 31 days

 

 

Website Functionality Cookies

 

We make use of cookies to provide you with certain functionality. For example, to remember choices you make (such as your user name, language or the region you are in), or to recognise the platform from which you access the site, and to provide enhanced and more personal features. These cookies are not used to track your browsing on other sites.

 

This Website (full and mobile versions) uses the following functional cookies

 

Cookie Name

Source

Purpose

Further Information/duration

dwanonymous_XXXXX

 

Demandware

anonymous customer tracking to keep favorites products information

Lifetime : 6 months

dwcustomer_XXXXX

Demandware

Customer cookie

Lifetime : 6 months

 

Transfer of information collected through cookies

 

Demandware Inc. and Google Inc. will generally transfer the information collected through the cookies (as outlined above) to their servers outside the European Economic Area (“EEA”) where the data will be processed and stored. Please note that it cannot be guaranteed that the level of data protection outside the EEA equals the level of data protection in your country.

 

HTML email web beacons

 

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links within the email. We may use this information for purposes including determining which of our emails are more interesting to you, to query whether users who do not open our emails wish to continue receiving them. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

 

Use of IP addresses and web logs

 

We may also use your IP address and browser type to help diagnose problems with our server, to administer our Website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on the internet. Your IP address might also be used to gather broad demographic information.

 

We may perform IP lookups to determine which domain you are coming from (e.g. google.com) to more accurately gauge our users’ demographics.

 

Information from these types of cookies and technologies or about website usage is not combined with information about you from any other source.

 

None of the cookies or technologies that we use will personally identify you. To the extent that any information collected from such cookies or technologies will personally identify you or constitute personal data under any applicable law, the Privacy Policy will apply.

 

Cookies policy does not cover third party websites

 

Please note that this cookies policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to this Website.

 

Changes to the Cookies Policy

 

We may update this cookies policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies. This cookies policy was last updated on 1 August 2016.

 

Country specific provisions

 

  1. Hungary

Rights and remedies

If you are a Hungarian customer, you may ask for the following:

 

  1. ask for information about the processing of your cookies,
  2. ask for correction of your cookies, and
  3. ask for deletion of your cookies (this means that your information will be made unrecognizable in an irretrievable form), and
  4. ask for blocking of your cookies, (this means that your information will be marked with a special ID tag to restrict the processing for indefinite or definite time), and
  5. object to the processing of your cookies (this means a declaration in which you may object to the processing and ask for the termination of the processing and/or deletion of your information processed), and
  6. in case of breach of your rights turn to the Hungarian Data Protection Authority (1125 Budapest, Szilágyi Erzsébet fasor 22/C.; telefon: +36-1+391-1400; telefax: +36-1-391-1410; e-mail: ugyfelszolgalat@naih.hu, website: http://www.naih.hu) and to the court (you may decide to file a lawsuit before a court in whose jurisdiction your home address or temporary residence is located). 

 

Please turn to the Data Protection Authority or court only as a last instance. We are willing to cooperate with you to find a mutual solution. So if you have any questions, concerns or requests about the processing of your cookies, please do contact us. We will respond to your request at our earliest convenience, but no more than 15 days as from the date of receiving your request (unless when the Data Protection Act provides otherwise).

 

We can be contacted in relation to your rights or any questions you may have in respect of this Cookie Policy or our processing of your cookies at the following addresses:

 

Title:                      Privacy Officer

Email:        Privacy@thakoon.com

Post:            9/F, 822, Lai Chi Kok Road, Cheung Sha Wan, Kowloon, Hong Kong.

Details of our contractors are as follows:

  • Demandware Inc., located at 5 Wall Street, Burlington, MA 01803 USA
  • Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

 

Security measures

 

In web-based computing, security of information is critical. Thakoon dedicates significant resources towards securing information handling to prevent unauthorized access to information.

 

Information is stored in an encoded format optimized for performance, rather than stored in a traditional file system or database manner. Information is dispersed across a number of physical and logical volumes for redundancy and expedient access, thereby obfuscating it from tampering.

 

Thakoon applications run in a multi-tenant, distributed environment. Rather than segregating each customer's information onto a single machine or set of machines, data from all Thakoon customers is distributed among a shared infrastructure composed of Thakoon’s many homogeneous machines and located in Thakoon’s data centers.

 

Accessing cookies

 

The cookies will be accessible by authorized persons of Thakoon and its contractors who have a valid work- related need to have access thereto, in particular persons of the IT departments and marketing departments of the Thakoon.

 

  1. United States

 

If you are a U.S. customer, please note that not all tracking will stop even if you delete cookies.

Thakoon will not respond to Web browser “do not track” signals.  If you would like additional information about online tracking and various opt-out mechanisms, please see http://donottrack.us/

 

Other parties may collect your personally identifiable information about your online activities over time and across different web sites when you visit this Site.